Terms and Conditions

IMPORTANT LEGAL NOTICE: MANDATORY ARBITRATION AND WAIVER OF JURY TRIAL

Please read these Terms and Conditions carefully.

These Terms contain important information about your legal rights, obligations, and remedies.

Mandatory Arbitration:

All disputes arising from your interaction with this site, including any purchase, will be resolved exclusively through binding arbitration administered by Net-ARB.

No Class Actions:

You waive your right to participate in any class action lawsuit, class-wide arbitration, or any representative proceeding.

Waiver of Jury Trial:

You knowingly and voluntarily waive any right to a jury trial for any dispute related to these Terms.

By accessing, using, or purchasing through this site, you agree to be bound by these Terms, including the Mandatory Arbitration and Waiver of Jury Trial provisions.

1. Introduction

Welcome to our website. These Terms and Conditions ("Terms") govern your access to and use of our services and products. By using our website, you agree to these Terms. If you do not agree, do not use our services.

2. Research Use Only Disclaimer

All products sold are strictly for laboratory research purposes only. They are not intended for human consumption, drug use, cosmetic use, household use, or other unintended applications.

3. Eligibility (21+ Minimum Age to Order)

You must be at least 21 years of age to purchase products from this site.

4. Consent to Terms by Using the Site

By accessing or using this site, you agree to be legally bound by these Terms.

5. Intellectual Property Rights

All content on this site, including text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by intellectual property laws.

6. Account Registration and Security

You agree to provide accurate information when creating an account and to maintain the security of your password and account.

Products are not intended for human ingestion, therapeutic, diagnostic, or medical use under any circumstances. The Customer agrees to use the products solely for lawful laboratory research purposes.

6.1 Acknowledgment of Research Risks

The Customer understands and acknowledges that research chemicals carry inherent risks. The Customer assumes full responsibility for safe handling, storage, and use, and agrees to comply with all applicable laws and regulations.

7. Restrictions on Use

You agree not to use the site for any unlawful purpose or in a way that may damage the site or impair its availability.

8. Accuracy of Information

While we strive for accuracy, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free.

9. Order Acceptance and Refusal

We reserve the right to accept or decline orders at our sole discretion.

10. Pricing and Payment Terms

Prices are listed in U.S. dollars and are subject to change without notice. Payment must be made in full before order fulfillment.

11. Taxes

You are responsible for any applicable taxes resulting from your purchase.

12. Shipping Policy

Products are shipped according to our Shipping Policy. Risk of loss transfers to you upon delivery to the carrier.

13. Risk of Loss and Transfer of Title

Ownership of products transfers to you once products are delivered to the shipping carrier.

13.1 Risk of Loss

The Customer assumes full responsibility for any product loss, seizure, damage, or delay once the shipment is tendered to the carrier. Title and risk of loss transfer to the customer at the moment the carrier accepts the package.

14. International Customs Compliance

You are responsible for ensuring compliance with your local laws and regulations regarding importation of the products.

15. Returns and Refunds Policy

Please review our Refunds Policy. Refunds are considered on a case-by-case basis only.

16. Product Warranty Disclaimer

Products are sold “as-is” without warranty of any kind, express or implied.

17. Disclaimer of Warranties

We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

18. Limitation of Liability

Our liability is limited to the amount you paid us for the product at issue. We are not liable for indirect, incidental, or consequential damages.

19. Indemnification

You agree to indemnify and hold harmless the Company from any claims arising out of your breach of these Terms.

20. Fraud Prevention Measures

We reserve the right to conduct verification procedures and refuse or cancel orders suspected of fraud or misuse.

21. Chargebacks and Payment Disputes Clause

In the event of a chargeback or payment dispute, you remain liable for the original transaction amount plus any recovery fees, attorney fees, and collection costs.

22. Transaction Value Limitation Clause

The maximum amount recoverable by either party is capped at the value of your last successful transaction in the preceding 30 days or $100, whichever is greater.

23. TCPA Consent and Marketing Communications

By interacting with this site, you consent to receive marketing communications via SMS, email, phone calls, and AI-assisted communications. Consent is obtained prior to communications being sent.

24. No Medical Advice Provided

Information on the site is for research and informational purposes only. It should not be construed as medical advice.

25. Third Party Links and Resources

We are not responsible for the content, policies, or practices of third-party websites linked from our site.

26. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including but not limited to acts of God, war, or natural disasters.

27. Independent Contractor Status

Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and the Company.

28. Assignment Clause

You may not assign your rights under these Terms without our prior written consent. We may freely assign these Terms without restriction.

29. Survival Clause

Provisions of these Terms that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

30. Governing Law — Switzerland

These Terms and any disputes arising under them are governed by and construed under the laws of Switzerland, without regard to its conflict of law principles.

31. Mandatory Good-Faith Mediation (30 Days)

Before initiating arbitration, the parties agree to attempt to resolve disputes through a good-faith mediation process lasting at least 30 days.

32. Mandatory Binding Arbitration (Net-ARB Platform)

All disputes not resolved by mediation shall be settled through binding arbitration via the Net-ARB platform.

33. Waiver of Jury Trial

You waive the right to a jury trial for any dispute arising under or relating to these Terms.

34. No Class Actions Permitted

Disputes must be brought on an individual basis only. No class actions or class arbitrations are permitted.

35. Limitation of Action (6-Month Window to Bring Claims)

Any claim must be filed within six (6) months from the date the cause of action arose.

36. Modification of Terms and Conditions

We reserve the right to modify these Terms at any time. Changes will be posted on this site and will take effect immediately upon posting.

37. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

38. Entire Agreement Clause

These Terms constitute the entire agreement between you and the Company regarding use of the site and supersede all prior agreements.

39. Notice and Communications Clause (Certified Mail Only)

All notices under these Terms must be made via certified mail to the address listed on the site’s Contact page.

40. Preservation of Full Collection Rights

In the event of nonpayment, chargeback, or any other breach of these Terms, the Company retains all rights to pursue the full outstanding balance owed by the Customer, including but not limited to the original transaction amount, applicable shipping fees, chargeback dispute fees, reasonable attorneys’ fees, court costs, third-party collection costs, and any consequential damages arising from the breach.

The Customer further agrees that any outstanding balance shall accrue interest at the rate of 1.5% per month (18% per annum), or the maximum rate permitted by applicable law, whichever is lower, commencing from the original payment due date until paid in full.

The Customer acknowledges that failure to fulfill payment obligations may result in collections activity, legal action, and reporting to applicable credit agencies where permitted by law.

41. Chargeback Abuse

You agree that initiating a chargeback without first contacting us in good faith to attempt resolution may constitute fraud and breach of this Agreement. We reserve the right to pursue full recovery of any chargeback-related losses, including legal fees, collections, and reporting to credit agencies.

By submitting any information on this site, you consent to the processing of your data for fraud prevention and dispute resolution purposes.