Shipping & Payments
Shipping & Payments for www.ThePeptideHub.com (ThePeptideHub)
Shipping & Delivery
We offer multiple shipping options, including FREE shipping on orders over $200.00 (Grand Total). Available options include USPS Priority, FedEx 2-Day (2 business days), FedEx Overnight, FedEx Overnight with Signature Required, and FedEx Saturday Delivery for orders placed on Fridays before noon PST that require next-day delivery. Orders placed, paid for, and processed before 12:00 PM PST typically ship the same business day. Orders placed, paid for, and processed after 12:00 PM PST, as well as those placed on weekends and holidays, will ship the following business day.
Privacy & Security
When you submit an order online, your information is protected by 256-bit SSL (Secure Socket Layer) encryption technology on our secure server. We take your privacy very seriously and comply with all federal and state privacy laws to ensure your information is secure and confidential. We will never release your personal or order information to anyone and will use it only for the purpose of fulfilling your order(s).
Returns & Replacements
Due to regulations governing the sale of our products, returns are prohibited. However, if the order is shipped incorrectly or if the items you received do not match the items you ordered, please contact us via email. We will issue a replacement for your original order.
Ordering
You can place orders with ThePeptideHub 24/7 through our secure website. Once your order is submitted, approved, and payment is received, we will fulfill, properly package, and ship your order via a reputable delivery service like USPS. We will notify you with tracking details once your order has shipped.
Payment, Pricing & Promotions
We accept payments from all major credit cards. We offer both individual pricing and wholesale bulk pricing. Please refer to our product pages for quantity discounts. For large bulk discounts, please contact us by email. Contact our customer support team at service@thepeptidehub.com
Viewing Orders
During checkout, you will have the option to register or check out as a guest. While registration is optional, we encourage it as it enables you to track your order status, update your account information, and access past orders. It also speeds up the checkout process for future orders. If you choose not to create an account, you can still check out as a guest. For inquiries about your order status, please email us.
Satisfaction Guarantee
We are committed to providing outstanding quality and service, and we are here to assist you. If you have any questions or issues regarding our service, please contact us, and we will respond to all inquiries.