Refund Policy

This ensures alignment with Visa/MC expectations around conspicuous presentation of refund limitations.

Effective Date: [Insert Month Day, Year]

This policy applies to all purchases made through this site, regardless of customer location or jurisdiction. Updates to this policy are reflected on this page.

By completing your purchase, you confirm your understanding and acceptance of these refund and return limitations.

IMPORTANT NOTICE: DISPUTE RESOLUTION & CONTACT REQUIREMENT

By completing a purchase, you agree to first contact us directly to resolve any issues before initiating a chargeback or dispute through your bank or card issuer. You acknowledge and agree that filing a dispute without first contacting us in good faith may be a breach of these Terms and could limit your refund eligibility.

Overview

Due to the sensitive nature of research products and compliance protocols, all sales are final once the order has been processed. Refunds, returns, or exchanges are generally not permitted, except in cases of documented product damage or shipping errors.

Eligible Refund Situations:

We may offer refunds only under the following circumstances:

Product arrived damaged or unusable (photo evidence required within 72 hours of delivery).

If eligible, replacements will be sent at our sole discretion. Refunds are not automatically guaranteed. Claims must be submitted with photographic evidence. All items are for research use only; no exceptions apply for product efficacy or misuse.

Incorrect item shipped (must be reported within 3 days of receipt).

Shipment lost in transit (confirmed non-delivery by carrier).

Refunds will be issued at our sole discretion after an investigation and may be subject to restocking or handling fees.

Non-Refundable Conditions:

Buyer’s change of mind or misordering.

Claims submitted after the reporting window.

Customs holds, delays, or seizures.

Perceived quality, potency, or appearance — minor variations are expected with research compounds and are not grounds for refund.

Chargebacks & Fraud Prevention

Initiating a chargeback without following proper protocol or violating these terms is considered fraudulent activity.

We retain the right to pursue recovery, including collection costs, legal fees, and damage to credit profiles under the Terms & Conditions agreed upon at checkout.

Chargeback and Dispute Policy

We take chargebacks seriously and reserve the right to dispute any chargeback or unauthorized reversal with full supporting documentation. 

Our chargeback defense package may include:

A copy of your order confirmation.

Proof of shipment and tracking delivery.

Screenshot of your IP, timestamp, and browser/device at time of consent.

Your recorded agreement to the Terms & Conditions and Refund Policy.

Evidence of any replacements or remedies already offered.

By completing your purchase, you:

Agree to resolve any issues through our support team prior to any formal dispute.

Acknowledge this agreement is legally binding and includes mandatory arbitration.

Understand that chargeback abuse (including “friendly fraud”) will result in blacklisting from future purchases and potential legal collections.

Authorize us to collect legal fees and costs if we must take steps to recover losses related to a breach of this policy.

Any refunds or credits are issued solely at our discretion and in alignment with our Terms and Conditions, which you agreed to at the time of purchase.

Legal Notice

All products sold are strictly for Research Use Only — Not for Human Consumption.

By ordering from this site, you acknowledge and agree to:

The Terms and Conditions, including binding arbitration and class action waiver.

The Privacy Policy, including lawful communications via SMS, email, and AI.

Responsibility for proper use and handling under all applicable laws.

These terms are part of your binding agreement upon checkout and will be enforced to the fullest extent permitted by law.