Refund
Refunds & Returns
Refunds & Returns for www.thePeptidehub.com (PeptideHub™)
At ThePeptideHub, we strive to ensure your satisfaction with every purchase of our premium peptides. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and refund process within 30 days of purchase.
To initiate a return and request a refund, please follow these steps:
- Contact our customer support team at service@thepeptidehub.com to obtain a Return Merchandise Authorization (RMA) number.
- Carefully package the item(s) you wish to return, ensuring they are securely protected to prevent damage during transit.
- Clearly mark the RMA number on the outside of the package.
- Ship the package back to us using a trackable shipping method of your choice. Please note that the cost of return shipping will be the responsibility of the customer.
- Once we receive the returned item(s) and verify their condition, we will process your refund promptly.
Please note the following conditions for returns and refunds:
- Returned items must be in their original packaging and in unused condition to be eligible for a refund.
- Refunds will be issued to the original form of payment used for the purchase.
- Shipping charges are non-refundable unless the return is due to an error on our part.
- Refunds will be processed within 30 business days of receiving the returned item(s).
If you have any questions or need assistance with your return, please don't hesitate to contact our customer support team. We are here to ensure your experience with [Store Name] exceeds your expectations.
Thank you for choosing ThePeptideHub. We appreciate your business!